Customer service is the whole product, so there is one thing to price: how much of your inbox it takes. Pick the band your volume sits in and that is the monthly figure. Hosting, AI usage and maintenance are inside it — there is no second bill.
Up to 100 mails / month
Billed monthly · cancel anytime
Above the band: €0.79 per mail
Get started →Up to 250 mails / month
Billed monthly · cancel anytime
Above the band: €0.40 per mail
Get started →Up to 600 mails / month
Billed monthly · cancel anytime
Above the band: €0.35 per mail
Get started →Up to 1,200 mails / month
Billed monthly · cancel anytime
Above the band: €0.30 per mail
Get started →Above 1,200 mails / month
Billed monthly · cancel anytime
€349 + €0.30 per mail above 1,200
Get started →A band is a monthly ceiling on handled mail. Inside it the figure does not move, however busy the month gets — nothing is metered per message.
The bands differ in volume, overage rate and how quickly you get us on a setup question — not in what the agent can do. A smaller business gets the same agent and a smaller inbox.
Trained on the answers you already sent — not on a manual you have to write.
A learning period first, autonomous sending when the answers match yours.
Refunds above your limit, angry threads, legal questions — to you, with the whole thread attached.
Switch categories to autonomous one by one, at the pace the numbers support.
One agent, all markets — nothing extra to configure per country.
Your mail and the profile it builds live on a server that is yours, not in a pool.
One figure per month. No model bill, no server bill, no repair invoices.
Setup is part of the job. The monthly fee starts when the agent does, and you can cancel any month.
One place to see what was sent, what waits for you, and why the agent decided what it did.
Three things decide your bill: the band you pick, what happens above it, and what we deliberately left out.
Nothing is metered inside the band. However busy the month gets, the figure does not move. We look at your real volume on the audit call before either of us commits.
Extra mail is charged from the first one over — and the rate always sits just above the effective price inside the band, so moving up is the cheaper choice long before overage becomes a real bill.
We do not sell a helpdesk suite — your mail stays where it is and the agent sits behind it. If you are comparing figures with one, that difference is most of the gap.
And when a model changes underneath us or a connection breaks, fixing it is upkeep. We do not quote for repairs.
No. Getting your business into the system — the intake, the brand profile, the read of your own mail history — is work we do before you go live, and it is not a separate invoice. The monthly fee starts when the agent does.
No minimum term. Monthly plans cancel any month; the annual plan simply trades flexibility for a lower figure. If you leave, your mailbox, your history and the profile the agent built stay yours — they live on your server, not ours.
No. That was how this was set up earlier and it put a technical chore in front of a business decision. We carry the model usage; you get one figure per month.
Then we say so on the call. If your inbox is small enough that this would not pay for itself, building it for you is not the right advice — and we would rather tell you that than invoice you for it.
Anything beyond the inbox — reporting, orders, stock, whatever eats your hours — is scoped separately on the call, with its own figure agreed up front. The subscription never silently grows.
Everything else — how it learns, what it refuses to automate, who you are dealing with — is on the questions page.
No sales pitch. The person who builds it, running the numbers on your operation.